Friday, September 13, 2019
The Effects of the Quality of Employees' Interaction with thier Research Paper
The Effects of the Quality of Employees' Interaction with thier Mangers on Quality of thier Work - Research Paper Example In this case, level of interaction is the independent variable and accuracy at work is dependent variable. Theory X and Theory Y: These two theories deal with the perception of managers about the employees. It was developed byà Douglas McGregorà at theà MIT Sloan School of Managementà in the 1960s. According to it, a better communication between employees and managers helps managers to identify the individual motivational level of employees and decides the level of supervision. So that work can be done effectively with the help of mutual cooperation. The second hypothesis links the employee-manager interaction and the efficiency of work with the help of thoroughness of the work. It considers communication as an independent variable and thoroughness of the work as a dependent variable. Leader Member Exchange Theory: This theory highlights the association or closeness of employees to managers.à Graen (1976) first introduced the concept of ââ¬ËRole-making processes in complex organizationsââ¬â¢ (Beissinger, 1988). But Bass (1990) empirically proved the arguments of LMX . It clearly states that those who have better communication with managers take more responsibility. In this case also, the arguments of second and third hypotheses: that is thoroughness and attention to details, are addressed. Here again, thoroughness is the dependent variable. The Scientific Management Theory: Frederick Taylor, Frank and Lillian Gilbreth introduced the theory to improve the efficiency of individual workers. à But scientific management as a distinct theory or school of thought was obsolete by the 1930s. According to this theory, each work task is narrowed to its most elementary function after scientific analysis. This process is done on the basis of idea of specialization. The scientific management theory helps to justify all the three hypotheses.
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